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Christmas Train FAQ



May I purchase Christmas Train tickets online?

Yes.

Christmas Train tickets can be purchased online beginning Friday, November 1st. Click here to purchase tickets online.

NOTE: There is a one-time online ticket purchase service charge of $7.50 per order.


If Christmas Train tickets are sold out online, may I purchase tickets in person?

In the event that Christmas Train tickets do not sell out online, they will be available for purchase in person after 4:00 pm on the day of on a first come, first served basis.

If tickets are sold out online, they will not be available for purchase in person.


Why is there a cost to purchase tickets online?

During past holiday seasons, visitors expressed their desire to purchase Christmas Train tickets online to guarantee that they would be able to ride the train on a specific date and at a specific time without having to wait in an excessive line. We listened and visitors can purchase tickets online. The one-time $7.50 online ticket fee (per order) is to cover the cost to sell tickets online.


May I purchase Christmas Train tickets by phone?

No.

At this time, Irvine Park Railroad does not offer Christmas Train tickets available for purchase by phone.


May I purchase Christmas Train tickets in person in advance?

No.

Christmas Train tickets may not be purchased in person in advance. Tickets may only be purchased online (at www.IrvineParkRailroad.com). In the event that tickets do not sell out online, they will be available for purchase in person after 4:00 pm on the day of at a first come, first served basis. If tickets are sold out online, they will not be available to purchase in person.

The Christmas Train is an extremely popular event and will sell out. If you plan on visiting the Christmas Train with friends and family, we recommend that tickets for your entire group be purchased via one transaction. 


May I purchase Christmas Train activity tickets online OR in person at the train station?

Yes.

You may purchase activity tickets online when you purchase Christmas Train tickets OR you may purchase activity tickets in person when you arrive at Irvine Park Railroad to ride the Christmas Train.


What credit cards do you accept?

Irvine Park Railroad accepts MasterCard®, Visa and Discover® Card as methods of payment for tickets purchased at the train station.


What are the dates of the 2013 Christmas Train?

The Christmas Train is open on the following dates:

2013 Dates    Hours
November 29th - 30th 5:00 pm – 9:00 pm     Activities open at 4:00 pm.
December 1st  5:00 pm – 8:00 pm     Activities open at 4:00 pm.
December 6th - 8th 5:00 pm – 9:00 pm     Activities open at 4:00 pm.
December 13th 5:00 pm – 9:00 pm     Activities open at 4:00 pm.
December 14th - 15th 2:00 pm – 9:00 pm     Activities open at 1:00 pm.
December 16th - 19th  4:00 pm - 8:00 pm     Activities open at 3:00 pm
December 20th 4:00 pm - 9:00 pm     Activities open at 3:00 pm.
December 21st - 22nd 2:00 pm - 9:00 pm     Activities open at 1:00 pm.
December 23rd 4:00 pm - 8:00 pm     Activities open at 1:00 pm.


May I buy Christmas Train tickets to ride the train at a specific time?

Yes.

If you purchase Christmas Train tickets online, you are purchasing tickets to ride the train at a specific time.
    The train departs from the train station every 15 minutes. Boarding passes allow you to board the train any time during the hour for which you purchased tickets. You may get in line when it is your designated time to ride the train.

    Tickets will be held at Will Call for you to pick up after 4:00 pm on the day that you will be riding the Christmas Train.


    How much does it cost to ride the Christmas Train?

    Christmas Train tickets are $10.00 per person.

    Children age 24 months and younger are free.


    I previously purchased a book of train tickets; may I use these tickets to ride the Christmas Train?

    No.

    Regular train tickets, tokens, complimentary tickets, discount tickets, and/or coupons are not valid for the Christmas Train.

    Please Note: Regular tickets may be used for the Christmas Train activities including the bounce house, Christmas cookie decorating and carnival games located inside Santa’s Village.


    What is the cost for photos with Santa Claus?

    The cost to have a picture taken with Santa Claus is $10.00 per photo. Each additional photo is $6.00.

    Irvine Park Railroad accepts cash, MasterCard®, Visa and Discover® as methods of payment for photos with Santa Claus.


    May I use my own camera for photos with Santa Claus?

    Yes, you may use your personal camera to take photos with Santa Claus. There is no additional cost for using your own camera.


    How much are parking fees?

    Parking costs $3.00 on weekdays and $5.00 on weekends. These fees are controlled by the County of Orange.

    Parking is FREE after 5:00 pm.


    What is your refund policy?

    Refund Policy:  Irvine Park Railroad does not offer refunds for Christmas Train tickets purchased online. If you are not able to ride the Christmas Train on the date for which you purchased tickets please contact us on that day to exchange your tickets for a different day and time (if available). Our email address is info {at} irvineparkrailroad.com. The Christmas Train is open rain or shine.
     
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